Help and referenceHelp
What Datatrap does not do
Check what isn't available in Datatrap before you plan around it, and what to do instead.
| You might want to | What to do instead |
|---|---|
| Sign up online | Datatrap sets up accounts for you. Contact your Datatrap administrator for a new account. |
| Sign in with single sign-on | Sign in with your email address and password. |
| Skip questions based on an earlier answer | Every participant sees the sections in the same order. Use a separate assessment for each group that needs different questions. |
| Continue an assessment on another device | Answers are saved in the browser on the device where they started. Finish on the same device and browser. |
| Issue completion certificates | Datatrap doesn't issue certificates. Use your own certificate process. |
| Use your own web address | Datatrap doesn't support custom domains. You can add your branding to emails and reports; see Brand emails and reports. |
| Set a quiz pass mark in the Console | Set it through the API, as a percentage from 0 to 100. |
| Download a 360 report as a PDF from the Console | Read the report on screen, generate a PDF through the API, or ask the participant to use Print / PDF in My360. |
| Download a cohort report as a PDF | Use the cohort page in the Portal, or export the response data. |
| Choose whether an export includes scores or archetypes | The Dimension scores and Archetype assignments options don't change the file. Check the columns in the downloaded file. |
| See pulse results or individual 360 reports in the Portal | The Portal shows 360 group results in Insights. Ask your training partner for individual reports and pulse results. |
| Export, correct, or erase personal data from the Portal | Ask your training partner; see Request access, correction, or erasure. |
If you need something that isn't listed here, contact your Datatrap administrator.